From Decision to Disbursement: Sera Handles It All
Sera handles the final stage: settlement execution and customer communication. Once Anders (or Clara) approves a claim, Sera disburses payments and crafts clear, empathetic explanations for the insured. By automating these tasks, Sera provides immediate payment instructions to your finance system while proactively keeping policyholders informed - reducing follow-up calls and building trust.
0%
faster payment execution post-approval
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fewer follow-up calls from policyholders
Key Capabilities
Automated Settlement Execution
Issues payments through your finance or banking systems, offering real-time transaction confirmations.
Personalized Communication
Crafts plain-language explanation letters or emails, detailing coverage logic and next steps.
Multi-Channel Delivery
Sends updates via email, SMS, or secure portal—wherever your policyholders prefer.
Data Logging & Archival
Maintains a comprehensive audit trail of all settlement communications, supporting compliance and oversight.
Highlights at a Glance
What Sera Solves:
Post-approval delays, unclear settlement breakdowns, and policyholder confusion.
Return on Investment:
Lower operational overhead, faster turnaround times, and improved customer experience.
Deployment:
Receives real-time claim decisions from Anders or Clara and integrates with your finance modules.