About us

We build the AI workforce that runs the work that defines insurance and financial services.

The most valuable companies in the AI era won't sell tools or services — they'll own the execution of critical workflows. That's the company we're building.

What we do

We design, deploy and operate AI agents that perform real business work in regulated industries. Comparable to hiring digital employees rather than buying software. We integrate the agents with your systems, run them in production, govern every action, and contract on the outcomes.

We don't sell platforms. We don't sell pilots. We sell the work the agents do.

Where we work

policy

Insurance.

Lloyd's market, P&C, life and health, specialty lines. Compliance, claims, customer service, underwriting support.

payments

Financial services.

Banking operations, asset management compliance, leasing, lending decisioning, treasury.

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Regulated enterprise.

Internal control, audit support, regulatory reporting, governance functions.

If your operation is judgement-bound, regulated, and currently resource-constrained — we're built for it.

How we're different

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    We own the execution.

    Most AI vendors sell tools and ask you to build, govern and run agents yourself. We deliver the work, end-to-end, under contract.

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    We're domain-led.

    Every agent is grounded in deep operational expertise — claims, compliance, underwriting, risk. We don't ship horizontal AI and hope it adapts.

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    We're governed by design.

    ISO 27001 and ISO 20000-1 certified. EU AI Act-aligned. CAIR confidence framework on every decision. Audit trail by construction.

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    We contract on outcomes.

    Onboarding fixed-fee, trial pay-per-success with three-month opt-out, ongoing operation under SLA. If the agent doesn't perform, you don't pay.

The next decade of enterprise AI won't be won by the company with the best model. It will be won by the company that takes responsibility for the work.

We believe that responsibly delivered AI work is more defensible — operationally and regulatorily — than human-only processes. We believe orchestration is the architecture that makes that possible. We believe the right model is managed service, not software.

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Agent Workforce is the productised AI offering from Digital Workforce, an enterprise automation company operating across Europe and serving regulated organisations in financial services, insurance, healthcare and the public sector.

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