Meet Dalia: Your FNOL Frontline Assistant for Medical Claims
Dalia is the first stop in your claims workflow, capturing data at First Notification of Loss from various sources: pictures, digital forms, PDFs, even voice transcriptions. By automatically extracting and verifying policy details, dates, and claimant information, Dalia eliminates the time-consuming and error-prone process of manual data capturing. Dalia’s advanced validation logic flags missing or inconsistent fields, returning only clean, structured data downstream. Dalia drafts communication back to the customer to request missing or inconsistent data.
0%
Cuts claim intake time by up to 70%
0+
Processing thousands of documents per hour
Key Capabilities
Intelligent Document Parsing
Reads text from scanned documents, images, handwritten notes, and call transcripts transforming them into editable and consistent data points.
Auto-Flag Missing Data
Instantly detects incomplete submissions, prompting instantly and in natural language the customers or your claims handlers to supply any essential details.
Scalable Performance
Processes thousands of FNOL documents simultaneously, no need to add staff during peak claim periods.
Highlights at a Glance
What Dalia Solves:
Slow FNOL handling, manual data entry errors, and incomplete claim forms.
Return on Investment:
Reduced turnaround time, fewer customer callbacks, and seamless claims intake.
Deployment:
Simple API-based integration that reads multiple file formats (JPEG, PDF, DOCX, etc.).