The Agentic Future of Insurance: From Claims to Compliance

📅 Date: 4 December 2025

🕘 Time: 9:00 AM – 12:30 PM

📍 Location: Berns, Näckströmsgatan 8, 111 47 Stockholm


Join industry peers for an exclusive morning session in Stockholm dedicated to the future of insurance operations in the era of agentic AI. Discover how next-generation digital agents are transforming claims management, risk control, and back-office operations—unlocking new levels of agility, compliance, and efficiency across the insurance value chain.

This event is designed for senior leaders in the insurance sector who are ready to move beyond task automation and embrace AI-driven operational transformation.

Who Should Attend

  • Chief Claims Officers
  • Heads of Claims Operations (Property, Casualty, Medical)
  • COOs and Heads of Operations
  • Risk & Compliance Managers
  • Strategic decision-makers in insurance operations

Why Attend

  • See what’s possible: Explore how AI agents are disrupting traditional insurance workflows.
  • Experience live demonstrations: Real use cases from claims to compliance.
  • Gain practical insights: Learn how leading insurers are future-proofing operations now.
  • Engage and connect: Network with industry peers in a curated setting.

Agenda

Time Session Details Speaker
09:00 Welcome & Introduction Setting the stage: the role of agentic AI in transforming insurance operations Stefan Meller
09:10 Future of Insurance Future of Insurance is a Handful of People Overseeing Hundreds of Agents Karli Kalpala
09:30 AI Agents in Claims Processes Back Office Claims Processing – How AI agents redefine efficiency and scalability. Live Demo! Kieran Watts
10:00 Break Refreshments & informal discussions
10:10 Risk & Compliance Risk & Compliance – Ensuring Regulatory Alignment with AI Agents Jonatan Larsen
10:40 Panel Discussion Panel – Workforce transformation – how to maintain a human-centric approach Karli, Kieran, Jonatan
11:30 – 12:30 Lunch & Networking An opportunity to exchange insights with fellow operational innovators

Register now


Please note: Agenda and speakers are subject to change.

About Agent Workforce

Agent Workforce helps insurers automate the entire claims journey, from first notification of loss (FNOL) to final settlement, by deploying specialist AI agents for tasks such as data capture, coverage validation, fraud detection, adjudication, and settlement. The solution’s modular architecture enables rapid onboarding and integration with existing core systems, accelerating transformation and improving customer outcomes.

Agent Workforce is part of Digital Workforce Services Plc (Nasdaq First North: DWF), serving hundreds of large enterprises with AI- and automation-led transformation.

Learn more about Agent Workforce →

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